Postcard: Whoever shouts is wrong
"He who shouts is wrong !"
Sometimes you have to speak up, but only when the intention is to save someone and it's a matter of life and death.
Wanting to be right is easy. But getting your right voluntarily approved is not. The volume and intensity of a message says more about the sender than the receiver.
Prudence, good arguments, a culture of feedback and empathy are therefore the ingredients of the secret recipe for good communication, which ensures that few people are concerned with being right, but rather with a cultivated discourse with the best possible agreement.
The “how” of any communication is often more important than the “what”. Or as an old German saying goes: “It’s the tone that makes the music.”
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